St.Andrews Starfish Taxis – Customer ratings and recommendations.
From time to time invite our customers by Email to leave a short review of their experience with Starfish Taxis.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
“Our drivers love what they do and we believe that shines through.”
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Great service, Tim was very helpful and friendly.
First class from the time we arrived to the time we left Tim was excellent recommend starfish anytime
Excellent service, very flexible and punctual.
Tim was an excellent driver. Courteous, interesting and very professional.
Tim and Kirstin are first class drivers and guides. Prompt, they each bring incredible regional knowledge, friendly demeanor and a clear desire to make each trip a pleasant journey. Highest recommendation!
Best taxi service going, so kind and helpful and amazing service
Very good service. Friendly drivers who even gave me a sightseeing tour of St Andrews when I arrived. Will definitely use them again if coming to that part of Scotland
We used Starfish twice in our journey to Scotland - both from Edinburgh to St Andrews AND for a day trip around central Scotland. Kirstin was our driver on both occasions- and perfect for our purposes (on time, knowledgeable, safe). I'd recommend them to all of our friends and use them again.
Excellent and efficient for our group of 8 golfers from EDI to Dundee and return. The trailer easily fit all our gear and luggage, and arrangements by email were easy and efficient. Price was very reasonable. Highly recommended.
Prompt, Efficient service. Clean minivan perfect for 4 golfers. Would use again.
First class friendly and highly efficient service. My American visitors, who travel the world, said they had never experienced such a high level of attention to detail and customer centered service. Well done Starfish !
Always reliable, on-time, flexible, reachable by phone, and friendly drivers! We will use them again on our next visit.
What a pleasure to have been transported by Starfish. Excellent communications setting up our transport. There when we arrived and with us all day at St. Andrews. Kirstin made our day all we wanted it to be. Thanks very much. If you need transport this is The One.
Friendly and helpful staff at booking and pick up - got me to where I needed to be with no fuss!
Brilliant service, lovely driver, great communication!
The service was perfect. The driver was on time, the car was nice, the driving very safe despite very poor climatic conditions and I enjoyed the chat that we had on the way. I would definitely recommend Starfish services for a trip between St Andrews and Edinburgh airport.
Great service - showed so much patience with my complicated booking that changed at the last minute. Pick up couldn't have been easier at both the airport and on return. Wouldn't hesitate to recommend!
I highly recommend Starfish Taxis! The service was excellent:
1) Easy online booking;
2) Punctual pick-up at EDI;
3) Friendly drive & chat up to St. Andrews.
In a nutshell: all you can ask from a taxi company.
I would like to comment on the excellent service I received from your company. I booked a pick-up in advance by email to go to St Andrews Uni and then on the morning of the pick-up had to cancel at short notice due to train cancellation. this was all handled in a timely and professional manner.
I then, at short notice booked a pick-up from St Andrews to Edinburgh Airport with a confirmed set fare. Everything went to plan and was excellent service.
I hope to use you in future if my son attends St Andrews.
Tim's service was great! Highly recommend! On recent golf trip to St. Andrews, the internet booking was easy, he picked me up on-time at EDI, friendly drive + chat up to St. Andrews, Tim gave me quick tour of St. Andrews including driving across the 18th on the old course! Starfish is reliable.
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.