St.Andrews Starfish Taxis – Customer ratings and recommendations.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
We used Starfish for all our transportation. Always on time and friendly. Did everything we asked and even waited on us when it was needed
Used this company on our recent trip to St Andrews. Fantastic service even when I changed the pick time and location at the last minute. Highly recommend them and will... read more
Starfish, Tim and his crew are excellent! They provide on time, (as in early), flexible (as in we weren't always sure what we were doing), insightful (they helped us... read more
I used Starfish Taxis on a recent trip to Crail. Great service and quick responses from Tim to queries and changes requests to my bookings. The pickup form the... read more
Very good experience with Starfish on a recent golf trip. Good communication, flexible, punctual, friendly (Kirsten!) and good value. Will use them again if in the area.
We were lucky to have Tim and his company provide most of our travel needs in St. Andrews. Tim is the best as are his employees. Very knowledgeable. ... read more
“Our drivers love what they do and we believe that shines through.”
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.