St.Andrews Starfish Taxis – Customer ratings and recommendations.
From time to time invite our customers by Email to leave a short review of their experience with Starfish Taxis.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
“Our drivers love what they do and we believe that shines through.”
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Last week 19th July we headed to St Andrews for a short holiday and to have a couple of days at the Open Golf in Carnoustie. We left it a bit late organising taxis to take us too and from Leuchars. First company I called basically said "sorry no taxis". Fortunately next I called Tim who was great - yes they were very busy but if we could be flexible with our times then he would manage to fit us in - and they did for 5 trips over the 5 days. Tim and David who drove us were excellent - always friendly and always on time. If you are looking to book a taxi in St Andrews look no further than Starfish. I highly recommend Tim and his team - Great Job.
Thank you Bob for taking the time for your kind words!
All the best to you and Phyllis
Absolutely fantastic service. Starfish recently accommodated our group of 11 for 10 days in Carnoustie and St. Andrews. Always punctual, responsive and flexible, Starfish and their drivers made our trip that much more of an incredible experience. Drivers are sincerely friendly, provide good recommendations, and always perform with a smile on their face, even for a 5am pick-up! Starfish accommodated our group and all of our gear from EDI to Carnoustie, Carnoustie to St. Andrews, and back to EDI. They even shuttled some of our group for day trips to Stirling and Edinburgh. Can't recommend enough - you will not be disappointed!!
Tim and his group of drivers have been terrific on multiple golf trips to St. Andrews and Carnoustie. The service he provides goes above and beyond a simple taxi service. He plans ahead to make sure things go smoothly, he's always on time, he's extremely responsive when communicating, he's very flexible with adjusting pickup times, and he's a great resource for tips on things to do, see, and eat when not on the golf course. Any golf trip to St. Andrews is magical...Tim only adds to the experience.
Tim and all his colleagues at Starfish Taxis made our golf trip to St. Andrews perfect. They accommodated every transfer our group of 14 needed including several VERY early trips to surrounding golf courses. On a moments notice they would be there to pick us up and deliver us anywhere we wanted to go. They also accommodated many extras and last minute changes. I cannot say enough about their excellent and friendly service. Thanks Tim!!!
Reliable, and pleasant
Tim drove our golf group from Crail to St. Andrews to EDI several times. He was alwayspunctual and gave us great ideas to fully explore the area.I can’t recommend Starfish more highly.
Great service. Will use again.
If anyone is planning a visit to St.Andrews from Edinburgh, you must use Starfish.
Tim, our driver, met us promptly at the Cruise terminal, his vehicle easily accommodated 6 people, he entertained us with his knowledge and sense of humor both going and coming. Starfish provided a custom excursion for us visiting St Andrews and several coastal towns.
We were delivered easily on time to make our cruise departure.
The pricing provided by Starfish is a significant reduction over what the cruise ships are offering for excursions.
Great Job! Use Starfish!!
Our highest recommendations and many thanks to Tim for his excellent and professional service. 100% reliable and safe, perfectly on time and very friendly. The best taxi company!
I can recommend Starfish; it's a good value. Kristin and David were great, and we liked being with them both. Kristin's introductory tour of St. Andrews on arrival was helpful, and her preparations for our Friday day tour were impressive and much appreciated. David's flexibility and local knowledge on the trip back to the airport on Tuesday provided some more warm memories as well.
Tim was great. Very helpful, flexible and easy to deal with. Very professional group. I will use them again
Great service, Tim was very helpful and friendly.
First class from the time we arrived to the time we left Tim was excellent recommend starfish anytime
Excellent service, very flexible and punctual.
Tim was an excellent driver. Courteous, interesting and very professional.
Tim and Kirstin are first class drivers and guides. Prompt, they each bring incredible regional knowledge, friendly demeanor and a clear desire to make each trip a pleasant journey. Highest recommendation!
Best taxi service going, so kind and helpful and amazing service
Very good service. Friendly drivers who even gave me a sightseeing tour of St Andrews when I arrived. Will definitely use them again if coming to that part of Scotland
We used Starfish twice in our journey to Scotland - both from Edinburgh to St Andrews AND for a day trip around central Scotland. Kirstin was our driver on both occasions- and perfect for our purposes (on time, knowledgeable, safe). I'd recommend them to all of our friends and use them again.
Excellent and efficient for our group of 8 golfers from EDI to Dundee and return. The trailer easily fit all our gear and luggage, and arrangements by email were easy and efficient. Price was very reasonable. Highly recommended.
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.