St.Andrews Starfish Taxis – Customer testimonials.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
Just returned from a 5 day trip to St John and Starfish made our trip SO easy. They were reliable, on time and communicative. I can’t recommend them enough!
Very good experience with Starfish on a recent golf trip. Good communication, flexible, punctual, friendly (Kirsten!) and good value. Will use them again if in the area.
We were in Edinburgh off of a cruise ship and my husband and his buddy wanted to go to St Andrews Golf Course where I was able to book a... read more
We were lucky to have Tim and his company provide most of our travel needs in St. Andrews. Tim is the best as are his employees. Very knowledgeable. ... read more
We used Starfish for all our transportation. Always on time and friendly. Did everything we asked and even waited on us when it was needed
I booked Starfish weeks before we arrived in Edinburgh, for a return trip from an Edinburgh City centre hotel, to Fairmont St Andrews. Even while I was still in Manila,... read more
“Our drivers love what they do and we believe that reflects.”
The vehicles get cleaned and disinfected before each job.
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.