St.Andrews Starfish Taxis – Customer testimonials.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
We were lucky to have Tim and his company provide most of our travel needs in St. Andrews. Tim is the best as are his employees. Very knowledgeable. ... read more
Was heading to Edinburgh airport to catch an early flight. Kirstin arrived a few minutes early and we set off. She was very professional and was very interested in my... read more
Tim was professional prompt and helped immensely with our international move! Highly recommend! Met us at the airport on time and quickly got us to our flat!
I booked Starfish weeks before we arrived in Edinburgh, for a return trip from an Edinburgh City centre hotel, to Fairmont St Andrews. Even while I was still in Manila,... read more
Used this company on our recent trip to St Andrews. Fantastic service even when I changed the pick time and location at the last minute. Highly recommend them and will... read more
“Our drivers love what they do and we believe that reflects.”
The vehicles get cleaned and disinfected before each job.
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.