St.Andrews Starfish Taxis – Customer ratings and recommendations.
From time to time invite our customers by Email to leave a short review of their experience with Starfish Taxis.
We value any feedback of our clients to keep a finger on the pulse
by continuously evaluating our standard of service.
Feel free to let us know where we can improve!
“Our drivers love what they do and we believe that shines through.”
Taxi service, reliability and punctuality is an integral part of any trip or holiday.
Planning our daily work schedule requires leaving room for flexibility, traffic and ad hoc changes.
We have implemented several control mechanisms in the booking process and first contact to eradicate problems later on.
Good communication regarding delays and cancellations on the travelers part is vital.
Reliable service is a priority, we aim to arrive early at every booking, that requires our customers to be punctual at their pick up point.
The planning process also aims to leave out stress situations for the drivers, this has a direct effect on road safety and passenger comfort.
Our drivers complete a daily check form on the fundamental safety of their vehicles: mechanical, electrical, tyres and overall cleanliness.
We believe that constant evaluation secures a high level of service.