How to travel to and from St Andrews during Covid-19?

Starfish Taxis has increased emphasis to safeguarding our clients and drivers at any time.
Our services are still running while Coronavirus measures remain in place.

We will assist you to travel by taxi or private hire vehicle,
Our best efforts are in place to follow safety guidances as is practically possible.
Please take your own precautions for keeping yourself safe, sanitiser and spare face coverings are provided on board.
* Strict sanitising and disinfecting of vehicles after every single job.
* Respiratory face coverings.
* Partition between driver and passengers.

We will consider journeys to anywhere in the U.K.

  • All Airports and Stations in the U.K.
  • St Andrews to Heathrow airport.
  • St Andrews to London City
  • St Andrews to Perth Station.
  • St Andrews to Dundee Station.
  • Just ask us any destination

We can only attend a strict 30 minute advance booking system to be able to prepare and disinfect the vehicles between every job.
Every individual journey is subjected to the driver’s safety consideration.

  • St Andrews University students traveling out.
    (Coronavirus (COVID-19) essential international travel guidance)
  • Collect food shopping
  • Prescription medicine pick-up and delivery
  • Emergency appointment and any medical needs, or to provide care or to help a vulnerable person.
  • Travelling to and from work, where work absolutely cannot be done from home.
  • ….

More info on Covid-19 procedures:


During these uncertain times, we want to reassure our clients that our absolute priority is to maintain essential services safeguarding the health of our customers and that of our drivers.
We will therefor only undertake hires booked more than 30min in advance, with these measures especially wish to assist our most vulnerable clients the best way we can!
Vehicles will get cleaned and disinfected before and after every job, we erected partitions between passengers and the driver.
The driver will give strict instructions on opening doors and handling luggage.
We will continue to enhance the measures in place and will act in response to developing updates from public health authorities.

Have a safe journey
The Starfish Team

Driver vacancy to join our team!

Starfish Taxis have a vehicle available for the right driver to join the team on the afternoon and/ or night shift,


Experience a bonus:
The applicant must have good people skills and enjoy interacting with the public.
Customer service is key. good knowledge of St Andrews the East Neuk is a bonus,
They will be working on a self employed- commission basis.

Requirements:
The applicant is preferably over 30y and holds a full UK driving license and a hackney license for Fife.
You must be Fluent in English and a team player with a tidy appearance.

What we offer:
We offer a flexible job for a flexible team member.

Interested?

Please contact Tim Snoeks by email with an introduction of yourself :
Starfish@Taxistandrews.co.uk

Fine for Picking up passengers from the drop off zone at edinburgh airport

Taxis get fined for collecting passengengers from Edinburgh airport drop off zone

One of our drivers had picked up from the drop off area at Edinburgh airport.
We fully accept that is illegal as signs show when you enter the ‘Drop off zone’.
Vehicle Control Services Limited (Creditor) issued the Charge Notice letter 3 months and 7 days after the airport transfer by normal post. We asked ourselves where to find all the terms and conditions of this scam?
Fine to be paid: £60 within 14 days or £100 within 14 to 28 days.

However as per quote of Adrian Witherow (EDI airport Chief Operating Officer) in Edinburgh Live : 

“The safety of staff and passengers is always our number one priority and practices like touting and tailgating must be addressed to ensure the drop-off zone is a safe environment for everyone. 
“It’s important that we provide a steady supply of taxis and private hire cars for passengers who land in Edinburgh but, unfortunately, a rise in these unsafe practices is impacting on our ability to do that. 
“Touting is also denying our licenced taxis business and we have a responsibility to protect the integrity of that service, especially when that agreement ensures a supply of cars available for our passengers and customers at all hours of the day. 

Parking charge notice PNC from picking up at Edinburgh airport drop off zone

Taxi driver received fine for collecting passengers from the drop off zone of Edinburgh airport

Our conclusion is that the airport boss wants to prevent “Touting” at Edinburgh airport “Drop off area”, however how can you distinguish from the footage if this was a “hire reward job” AND/ OR an advance booking?
NOT!

Challenge a Penalty Charge Notice (PCN)

Appeal against Edinburgh Drop Off parking charge

There is an independant appeal service is you find your pentalty charge was unlawfully presented (Please do not pay your penalty before appealing)
You may appeal on any ground which undermines the lawfulness of the charge or which otherwise affects the suggestion that you are liable for it.
Check out this webiste:
https://www.theias.org/home

OR:
The Parking on Private Land Appeals (POPLA) was introduced in 2012 to help customers deals with non-council related parking fines. POPLA governs appeals from people who have been given a fine for parking on private land. However, they will only take your case if your appeal has been rejected by the parking firm first. POPLA is an independent body; they are not affiliated with any operators. If you are successful in your appeal with them, your charges can be cancelled. However, if POPLA disagree, then you would have to pay the fine and if you refuse, the parking firm could take you to a claims court.

To challenge a PCN contact MPC who sent you the letter. You should do this within 28 days from the date it was issued.
There is an online selection of reasons to base your contest of the charge on
You can apeal to MYPARKINGCHARGE.co.uk and the website will redirect you to : https://excel.zatappeal.com.
You will need to present your Notice reference number and the registration on the vehicle.

MyParkingCharge and the Central Processing Office is a trading style of the Excel Parking Services Group .
Registered in England & Wales No. 02878122 .
Registered Address:
2 Europa Court,
Sheffield Business Park,
Sheffield S9 1XE
MEMBER OF IPC (international parking community)

Can a parking company get my car details from DVLA?

The law allows any person with ‘reasonable cause’ to do so to apply to the DVLA for the details of the registered keeper of a vehicle. Parking operators are able to apply for such details in order to recover unpaid parking charges.
The DVLA will only release this information to Parking Operators if they can demonstrate their case for needing it and if they are a member of an Accredited Trade Association.
If you would like to learn more about data release, please visit the DVLA web page by clicking Here.

If you feel your personal details have been optained and used inappropriately you may complain to the DVLA:
gov.uk/contact-the-dvla

Table of tariffs at Edinburgh airport drop off zone”:
Where is the drop-off zone?Ground floor of the Multi-storey
0 – 5 mins£2.00
5 – 10 mins£4.00
10 min – 15 mins£10.00
15 mins – 1 hour£15.00
Thereafter£15.00 per hour
Entry / ExitBarrier controlled 
Payment methodCash, card, contactless and mobile payments.
Max stay?2 hours. Cars can’t be left unattended
Blue badge holders FREE for 1 hour
Vehicles allowedCars, motorbikes, minibus *
Height restrictionsHeight 2.2m (7.2ft) 
Other restrictions– No taxi or private hire pick-ups.

Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by Starfish Taxis and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Tipping or gratuity etiquette for taxi drivers in Scotland

We get the question frequently on what the tipping and gratuity etiquette is in the U.K.
Tipping your driver is not expected in Britain the way it is in some other countries.
Workers don’t officially have to rely on their tips to live and all staff in the UK must be paid at least the National Minimum Wage. Although it’s not necessary to tip, it’s always greatly appreciated and will be greeted with that endearing British politeness. 

Gratuity

In Britain it is quite normal to tip taxi drivers and customary to round the total fare up to the nearest pound.
If your driver is extra helpful, offers to load and unload your luggage at the airport, makes friendly conversation, and generally, provides an overall pleasurable taxi ride, than it is advisable to reward them for their efforts.
Consider tipping a 10-15 per cent tip as a nice gesture and should suffice…

Gratuity on taxi fares in Scotland
Advisory for gratuity in Scotland on taxi fares and Airport transfers 10-15% or round up to the nearest Pound Sterling on shorter journeys.

What is a good taxi service?

A good cab driver will be friendly and have a thorough knowledge of the area in which they work.
If you ask for advice on where to go in Scotland or St Andrews, the driver should be able to suggest a few popular attractions without much effort.
They should also be aware of alternate routes in case of a traffic jam or accident that obscures the road. A swift service should be always priority. Try to notice whether your driver went a roundabout way or was adapting the route based on rush hour traffic.
Help with luggage is minimum standard, unless the driver has a medical condition of course.

St Andrews to inverness

If you are planning a trip to Scotland and over to St. Andrews and on up to Inverness and want a comfortable experience .
Starfish Taxis are fully insured driver-guide with Mercedes limousine for your tailor-made guided tours. Half day, full day or extended tours. Collection from Edinburgh, Inverness possible. Services can include itinerary planning and reservations. Meet your clan chief, trace your roots, stay in a castle, tour the distilleries. We can also be booked if you are coming in by Cruise ship to Invergordon and want to play golf in St Andrews we can take you through to your next port.

Information for the Taxi drive:

St Andrews to Invergordon by taxi is approximately 3hours 45min
St Andrews to Inverness takes approximately 3hrs10min
From St Andrews to Royal Dornoch Golf course will take 4h30min including a 20min break.
Whereas Saint Andrews to Castle Stuart course is about 3h25min.
We can always drive via Fort William, Fort Augustus and Loch ness on route for sightseeing
To Nairn from St Andrews 3h35min